New Office Communicator IP Endpoints (snom 820 working!)

Snom + OCS Part 2 – Victory

Presence status = In a call (on a real phone!)

Let's face it sometimes a "real" hard phone is just what the doctored ordered.

When I walk into my home office and my laptop computer is not turned on and my desktop phone is being used by my kids to play Sims or Spore, a USB phone isn't going to do the trick.

Enter the snom phones.

In part 1, I wrote about our partial success setting up the snom 820 phones that act as Office Communicator end points.

Thanks to the technical support people at snom and a new firmware update to address some ICE issues, the snom 820 is now working fully and working well.

The web-based interface that is built into the snom 820 is very extensive.

To update the firmware, I navigated to the software update page (see below).

I then specified the URL to the location on our web server where I put the .bin file and clicked the "Load" button. The phone display showed the loading and validation process and then rebooted with the new firware while retaining all of my device settings.

I pushed the "Directory" button, selected a contact whose presence status was showing as available and clicked to call. Everything worked just as it should.

So far we've done some additional call flow testing and things are working fine.

Interestingly the "early media" supported by OCS R2 seems to work much faster on the snom phone than on the "Tanjay" I have right beside it. With the snom phone there is no need to pause before saying "hello" – this is a very good thing.

I will follow-up with a more detailed post shortly that will include results from the additional snom 820, snom 300 and snom 360 tests.

Presence status = Available (Enjoying the simplicity of answering calls on a real phone)

Comments

[snom 820]

Wow. This is awesome to see. The snom 820 is an excellent option that seems to be growing in popularity.

Have you done or do you plan to do anything with the snom 870?

[Syresh]

Can we upgrade the Firmware on 870 to support OCS? If so where is it available?

[Kevin Kieller]

@Syresh. I suggest you try www.snom.com support section. They have always been very responsive to any questions/issues I have had.