Ribbon SBC requirements to address Microsoft Direct Routing changes coming in Q1 2022

Potential Service Impacts Based on Q1 2022 Changes to Microsoft Direct Routing

Microsoft plans to make changes to Microsoft Teams Direct Routing signaling behavior in the first quarter of 2022. You may need to make configuration changes and/or upgrade software on your (or your customers’) Ribbon SBC platform(s) to assure uninterrupted service. This email provides an impact assessment of these changes for Ribbon Session Border Controllers (SBCs) as well as any actions required to platform configurations and/or software upgrades. Please review the links below to understand whether changes are required to your Ribbon platform(s). As Microsoft is implementing changes to Direct Routing signaling in the first quarter of 2022, it is critical that you make any required changes to your Ribbon platform(s) in a timely manner. Note that the implementation dates provided in the tables reflect the dates provided by Microsoft at the time this bulletin was written. Use the Microsoft links provided to review Microsoft’s latest implementation dates.

View Software and Configuration Changes

See the impact assessment to software and configurations of our SBC platforms.

View Documentation Changes

See the impact assessment to documentation of our SBC platforms.

As a reminder, Ribbon has multiple SBC platforms to protect service providers and enterprises using Microsoft Direct Routing for Microsoft Teams including: Edge SBCs Includes Ribbon SBC Cloud Native Edge (SBC CNE Edge), SBC Software Edition Edge (SBC SWe Edge), SBC 1000 and SBC 2000. Intelligent Edge Hardware Includes Ribbon EdgeMarc appliances. Core SBCs Includes Ribbon SBC Software Edition (SBC SWe), SBC 5400 and SBC 7000. Ribbon Connect "as a Service" Offers Ribbon will manage any impacts to this service. Currently, no action is required.   Questions? Contact your Ribbon account manager or open a ticket on the Ribbon Support Portal.